Free formal CPD: Getting Ahead of Conflict in Client-Architect Relationships
In 2 parts
- Part 1 – Self-directed online module in April and May 2025
- Part 2 – Face-to-face workshops in late May and early June 2025
The NSW Architects Registration Board (NSW ARB), in collaboration with CPD For Architects, is offering an online self-directed learning module followed by a face-to-face workshop focussed on effective communication between architects and clients and how to manage relationships and associated risks in projects at various scales.
This builds on recent joint research by the NSW ARB and Architects Registration Board of Victoria (ARBV) into systemic risks in the Australian architecture profession. One of the key themes investigated was client-architect relationships and agreements.
Findings and recommendations from the NSW ARB and ARBV research are available to download from the Resource library on the NSW ARB website under the tab Deep Dive Report on Systemic Risks in the Architecture Sector in Australia.
Note places are limited and only available to NSW registered architects
Part 1:
A self-directed online module (1 Formal CPD hour)
Open from 7th April - 15th May 2025
This module will help you relate to and influence clients and stakeholders so that you can get ahead of conflict before it happens. Using case studies and self-reflection questions, participants will learn and apply the three key attributes of building strong relationships – curiosity, trustworthiness and authenticity.
2021 NSCA Performance Criteria: PC1, PC7
How to register for Part 1:
- Registration for this course is open from 7 April – 15 May 2025. Once enrolled, you will have 60 days to complete the learning module. Click on the link below to register
- You must be a NSW registered architect and enter your NSW Architect Registration Number to complete your registration for this module
- Course Coupon Code: nswarbsponsored
( Please do not share this registration link and coupon code with others)
Places are limited to 500 participants. Registration will be on a first come, first served basis.
Part 2:
A 2-hour face-to-face lunchtime workshop at the NSW Architects Registration Board (2 Formal CPD hours)
This live workshop will help you to deepen your practice and application of concepts learned in Part 1. Participants can bring their real scenarios and questions, receive coaching and feedback, and practice having challenging conversations. You will leave with practical strategies and a plan for going forward. Lunch will be provided.
2021 NSCA Performance Criteria: PC 1, PC 7
How to register for Part 2:
- You must be a NSW registered architect and must first complete the online module before applying
- Upon completion of the Part 1 module, register your interest by sending an email to
This email address is being protected from spambots. You need JavaScript enabled to view it. indicating your preferred session (dates listed below):- Thursday, 29 May 2025:
12-12:30 for lunch with session running from 12:30-2:30pm - Friday, 30 May 2025:
12-12:30 for lunch with session running from 12:30-2:30pm - Thursday, 5 June 2025:
12-12:30 for lunch with session running from 12:30-2:30pm - Friday, 6 June 2025:
12-12:30 for lunch with session running from 12:30-2:30pm
- Thursday, 29 May 2025:
Places are limited to 24 participants per workshop. Registration will be on a first come, first served basis.
- Last updated on .
