Free formal CPD interactive workshops in 2026
Client relationships and navigating conflict
The NSW Architects Registration Board (NSW ARB), in collaboration with CPD For Architects, is offering face-to-face and virtual workshops focused on effective communication between architects and clients and how to manage relationships and associated risks in projects at various scales.
This builds on recent joint research by the NSW ARB and the Architects Registration Board of Victoria (ARBV) into systemic risks in the Australian architecture profession. One of the key themes investigated was client-architect relationships and agreements.
Findings and recommendations from the NSW ARB and ARBV research are available to download from the Resource library on the NSW ARB website under the tab Deep Dive Report on Systemic Risks in the Architecture Sector in Australia.
A 3-hour face-to-face workshop at the NSW Architects Registration Board
Earn 2.5 Formal CPD hoursAbout the workshop
This workshop will focus on how to relate to and influence clients and stakeholders to get ahead of conflict before it happens. Using real-life scenarios, participants will learn and apply the three key attributes of building strong relationships:
- Curiosity
- Trustworthiness
- Authenticity
What to expect
During the workshop, participants will:
- Bring their own scenarios and questions for discussion
- Receive personalised coaching and feedback
- Practise essential client conversations in a supportive environment
- Participants will leave with practical strategies and a plan for going forward
NSCA Alignment
This workshop addresses the 2021 National Standard of Competency for Architects performance criteria: PC1 and PC7
| Workshop Dates and time: | |
| Friday 13 March 2026 9.30am - 12.30pm (morning tea provided) |
Click here to book(limited to 30 attendees) |
| Thursday 26 March 2026, 12 Noon - 3.00pm (lunch provided) | Click here to book(limited to 30 attendees) |
| Friday 1 May 2026, 9.30am - 12.30pm (morning tea provided) | Click here to book(limited to 30 attendees) |
| Location | Cost |
| NSW Architects Registration Board Level 2, 156 Gloucester Street The Rocks (near Wynyard Station) |
$50.00 (refundable after attending the workshop) |
Pre-Attendance Information
On confirmation of registration, participants will be sent a short pre-read to prepare for the workshop. Participants are expected to read the preparatory material in advance of the workshop.
*If you participated in ‘Getting Ahead of Conflict in Client Architect Relationships’ in 2025, we recommend that you choose to attend ‘Leaning into Conflict in Client Architect Relationships’.
A 3-hour face-to-face workshop at the NSW Architects Registration Board
Earn 2.5 Formal CPD hoursAbout the workshop
This workshop builds on the “Getting Ahead of Conflict in Client Architect Relationships” program. It gives participants the opportunity to strengthen their ability to proactively address conflict, with a focus on:
- Developing self‑awareness
- Practising emotional self‑regulation
- Applying de‑escalation strategies
What to expect
During the workshop, participants will:
- Bring their own scenarios and questions for discussion
- Receive personalised coaching and feedback
- Practise essential client conversations in a supportive environment
- Participants will leave with practical strategies and a plan for going forward
NSCA Alignment
This workshop addresses the 2021 National Standard of Competency for Architects performance criteria: PC1 and PC7
| Workshop Dates and time: | |
| Friday 20 March 2026, 9.30am – 12.30pm (morning tea provided) | Click here to book(limited to 30 attendees) |
| Friday 27 March 2026, 9.30am – 12.30pm (morning tea provided) | Click here to book(limited to 30 attendees) |
| Friday 8 May 2026, 9.30am – 12.30pm (morning tea provided) | Click here to book(limited to 30 attendees) |
| Location | Cost |
| NSW Architects Registration Board Level 2, 156 Gloucester Street The Rocks (near Wynyard Station) |
$50.00 (refundable after attending the workshop) |
Pre-Attendance Information
On confirmation of registration, participants will be sent a short pre-read to prepare for the workshop. Participants are expected to read the preparatory material in advance of the workshop.
A free 3-hour online workshop for regional architects
Earn 2.5 Formal CPD hoursAbout the workshop
This workshop focuses on helping architects learn how to relate to and positively influence clients and stakeholders to prevent conflict before it arises. Using real-life scenarios, participants will explore and apply the three essential attributes for building strong professional relationships:
- Curiosity
- Trustworthiness
- Authenticity
What to expect
During the workshop, participants will:
- Bring their own scenarios and questions for discussion
- Receive personalised coaching and feedback
- Practise essential client conversations in a supportive environment
- Participants will leave with practical strategies and a plan for going forward
NSCA Alignment
This workshop addresses the 2021 National Standard of Competency for Architects performance criteria: PC1 and PC7
| Workshop Dates and time: | |
| Thursday 19 March, 12 Noon – 3.00pm | Click here to book(limited to 15 attendees) |
| Location | Cost |
| Online | $50.00 (refundable after attending the workshop) |
A session link will be emailed to you on confirmation of your booking.
Pre-Attendance Information
On confirmation of registration, participants will be sent a short pre-read to prepare for the workshop. Participants are expected to read the preparatory material in advance of the workshop.
A free 3-hour virtual workshop for regional architects
Earn 2.5 Formal CPD hoursAbout the workshop
This course builds on the “Getting Ahead of Conflict in Client Architect Relationships” workshop. In this interactive session, participants will strengthen their ability to proactively address conflict, with practical skill-building in:
- Self‑awareness
- Emotional self‑regulation
- De‑escalation strategies
What to expect
During the workshop, participants will:
- Bring their own scenarios and questions for discussion
- Receive personalised coaching and feedback
- Practise essential client conversations in a supportive environment
- Participants will leave with practical strategies and a plan for going forward
NSCA Alignment
This workshop addresses the 2021 National Standard of Competency for Architects performance criteria: PC1 and PC7
| Workshop Dates and time: | |
| Thursday 14 May, 12 Noon – 3.00pm | Click here to book(limited to 15 attendees) |
| Location | Cost |
| Online | $50.00 (refundable after attending the workshop) |
A session link will be emailed to you on confirmation of your booking.
Pre-Attendance Information
On confirmation of registration, participants will be sent a short pre-read to prepare for the workshop. Participants are expected to read the preparatory material in advance of the workshop.
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