The Board’s Complaints process is an effective mechanism to investigate architects who may have acted in an unprofessional or incompetent manner.
However the Board regularly receives calls from people seeking advice on issues that may be currently unfolding on site, or which are at a critical phase where early and prompt action can assist.
This Factsheet outlines an alternative dispute resolution (ADR) pathway for clients and their architects that is agile and responsive to concerns in relation to the professional conduct of an architect.
