Protecting Consumers

The NSW Architects Registration Board is a statutory authority responsible for registering architects, approving architectural education, conducting enquiries into the conduct of architects, investigating misuse of the title Architect and promoting a better understanding of architectural matters in the community.

You can contact the Board to:

  • Check a person's registration status
  • Enquire about making a complaint about an architect
  • Notify possible misuse of the title 'architect' by persons or corporations and firms whose names do not appear on the Register of Architects or the List of Architect Corporations or Firms.

Search the Register

The use of the title ‘architect' is protected by law. Only people registered with the NSW Architects Registration Board may use the title. To check a person's registration status use the SEARCH REGISTER form on the right hand side of this website. The Board also maintains a List of Architect Corporations and Firms which have nominated to the Board at least one registered architect who is responsible for the provision of architectural services by the firm.

If you choose an architect, consumers know that person has attained the necessary architectural qualifications, completed specific practical experience and has passed the Board's examination before registration. Architects are subject to the NSW Architects Code of Professional Conduct  governing their service to clients.

Architects maintain professional indemnity insurance and each year must undertake professional education appropriate to the services they provide.

Registration ensures architects’ accountability for their conduct by making them subject to disciplinary action for unsatisfactory professional conduct or professional misconduct. Architects who breach the Act may incur penalties including reprimand, fines of up to $20,000, and suspension or cancellation of registration.

Consumers may make complaints to the Board about the professional conduct of an architect. The Board must investigate any complaints made about an architect.

See Information Sheet - Complaints Against Architects

Illegally representing as an architect

To protect consumers, registration differentiates those who are entitled to use the title architect from those who are not. Designers may offer design and drafting services but aren't required to meet the standards of professional service set out in the Architects Act. They are not subject to the disciplinary actions for breaching the Act that apply to architects; nor do they necessarily possess the level of qualification, education and experience required of architects.

The Board investigates breaches of the Act by those who represent themselves or others as an architect or architect firm when they are not registered or listed.

See Information Sheet - Illegal Use of the Title 'Architect' 

01 Working With Your Architect - Consumer Guide

Completing a successful building project will happen partly because you had a good working relationship with your architect. This article describes what architects do for their clients, and gives you some advice about how to work best with your architect.

02 Register of Disciplinary Actions Against Architects

The Board is tasked by the Architects Act to ensure that architects provide services to the public in a professional and competent manner, and to provide mechanisms to discipline architects who are found to have acted unprofessionally or incompetently.

03 Complaints procedures and hearings

The Board operates a fair, effective and open complaints procedure. It has guidelines for individuals who wish to make a complaint against an architect, or against a person inaccurately representing, or representing another, as an architect.

04 Accessing Alternative Dispute Resolution

The Board’s Complaints process is an effective mechanism to investigate architects who may have acted in an unprofessional or incompetent manner.

However the Board regularly receives calls from people seeking advice on issues that may be currently unfolding on site, or which are at a critical phase where early and prompt action can assist.

Contact Us

T: 61 2 9241 4033
F: 61 2 9241 6144
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
W: www.architects.nsw.gov.au

Follow Us